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Testimonials

HAVE A GREAT TRADITIONS OF SAGINAW EXPERIENCE?

5 Star Review — Pahulpreet K. (Google Reviews)
My wife moved into New Hope Valley last month. I was very comfortable with everybody that I talked to over there when we were searching. And the price was reasonable too. The room is fine. The staff is very accommodating and efficient. She's in memory care, so everything is locked down, and she just has a small room, but it's plenty for her needs. They furnish a bed, dresser, and TV, and we bought a loveseat to put in there so she'd have additional seating. But she sleeps a lot and she does that in the chair. So we figured that would be better than a chair. They have quite a few different activities, but my wife doesn't participate. Every time I go there, they've got some kind of a group discussion going on with something and things like that. They go down, they do exercises and they call it the sunroom. It's just a room that has a lot of windows in it and they do exercises and activities down there. My daughter was in there one day and they were kicking a ball and she got into it, but she was kicking so hard we were afraid she was going to knock somebody over. I'm very satisfied with the treatment she gets there and the facility and everything.
5 Star Review — Gary (Caring.com)
5 Star Review — Jeff B.
Both of my Grandparents on my mom's side, as well as my Grandfather on my father's side, have been in the care of this amazing place they called home. The staff have become nothing but family to our loved ones because of the care and love they've shown in even the hardest of times. Every staff member, from the management, to the chef to the ones that have direct contact, EVERY single person there goes above and beyond what is needed.
— Anonymous
We really, really appreciate the updates. Talking to mom this morning I surmised what might be going on but as you know her info is not always reliable. Communication is so so helpful and comforting. Thank you and we will keep all of you in our thoughts and prayers.
— Anonymous
The Housekeeping and Laundry Staff take pride in keeping everything clean and presentable, just the way Mom Likes it. Compassionate Care Givers take exceptional care of all Mom's personal needs and routinely check on her to see how's she's doing. They always know how to put a smile on Mom's face.
— Anonymous
This is a kind and caring place that goes beyond the normal care that we were used to in an assisted care facility. I would recommend New Hope to anyone who is looking for an assisted care facility.
5 Star Review — braypm (Caring.com)
As a daughter of a resident, I am extremely pleased with the care of my mother. The caring staff have gone beyond our expectation to help care for my mother as she experiences the last stages of Alzheimer. Many have come in on their days off to ask about my mom. New Hope is the most accommodating, caring and supported assisted living/memory care facility.
5 Star Review — cschaed1 (Caring.com)
Our Dad was the second resident at New Hope Valley. We thought it would be a big adjustment for him moving from an apartment where he lived by himself to an assisted living facility. We could not have been more wrong! He adapted to his new surroundings very quickly. It did not take long before he was calling New Hope Valley his “home”. The administrators and care partners welcomed him wholeheartedly and made him feel like he truly belonged. My dad has always loved the outdoors and has been an avid hunter and fisherman for 67+ years. This has been such a big part of his life and who he is as a person. He was encouraged to bring whatever personal belongings he wanted to, including a couple of his deer mounts to hang in his new apartment. This meant the world to him. Everyone that works at New Hope has such a positive and caring manner about them. We are truly grateful for the wonderful care our dad is receiving. We highly encourage anyone looking for an assisted living facility for their family member or loved one to come and tour New Hope Valley. See for yourself why New Hope Valley surpasses all expectations.
5 Star Review — Noelita & Cheryl (Caring.com)
When we visited New Hope Valley for the first time, my brothers, husband, and I knew we had found our Mom’s next home. The facility is less than one year old, but the plan and design for it was a long time in the making. The care and thoughtfulness that went into the building of New Hope Valley is evident at every turn. The staff is top flight; all were carefully selected for their skills and care for the folks with whom they work. We have found this true of each staff person we’ve met. There has not been a time any of our family have experienced that our Mom’s needs are not being met. We feel very fortunate that New Hope Valley is now available in our community.
5 Star Review — Spartan fan (Caring.com)
When we had to move mom into a new assisted living facility, I automatically knew where I wanted her to go. After visiting and touring the site, talking to staff members, it only reaffirmed our family decision to move her to New Hope Valley. We haven’t been dissapointed a tiny bit. The entire staff is so warm and welcoming and are up to snuff on my moms present condition and situation and knowing she is safe at night, helps me sleep at night. Thank you Hope Valley Staff! Your awesome!!!
5 Star Review — LilMoore (Caring.com)
The name is genuine! Besides Living up to its name New Hope. The facility and staff have been a Blessing to my mother and Family. I thought it would be a difficult transition going from independent living, to assisted living, but the comfort of the facility and staff have made my mother feel comfortable, as though she was at home with a new extend family! What a True Blessing! After visiting other facilities I was completely satisfied with the facility New Hope Valley, was by far the Best decision for my loved one, my mother!
5 Star Review — LuvMoM: ) (Caring.com)
I can’t imagine a better home for my Mom. You are without a doubt her family and have always been there to go the extra mile for me also. Your facility itself is a class act, long with Mike the Chef and his staff for the best food around! I have gotten to know quite a few members of your staff and always feel like Mom is in good hands!
— Anonymous

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